Why customize field labels?
Every form on your website serves a slightly different purpose. Customizing field labels improves the user experience by using familiar terminology and reinforcing that users are in the right place.
Different countries often use different terminology for the same concept. For example:
United States: "Zip Code"
United Kingdom: "Post Code"
Other countries: "Postal Code"
Traditionally, addressing these differences required creating separate forms for different regions. With Formulayt, you can dynamically change field labels based on country selection within a single form.
Creating a dynamic zip/post code label
Follow these steps to automatically change your "Zip Code" field label to "Post Code" for specific countries:
Step 1: Set up the rule trigger
Trigger: Set to run continuously
This setting is critical because the country field is visible to users and its value can change in real-time as they complete the form.
Step 2: Define the conditions
Conditions (IF):
Field: country
Condition: is in
Value: GB,CA,NL
This checks if the selected country is either United Kingdom (GB), Canada (CA), or the Netherlands (NL) using their two-digit ISO codes in a comma-separated list.
Step 3: Configure the primary action
Actions (THEN):
Action: Change field label
Field: zip_code (or your actual field name)
New Label: Post Code
Translation Label: PostCode
The translation label ensures this custom text can be properly indexed in your translations area if you support multiple languages.
Step 4: Add the otherwise action
Otherwise:
Action: Reset field label
Field: zip_code (or your actual field name)
This ensures that if a user changes their country selection from GB/CA/NL to another country (e.g., US), the field label will revert to its original text.
Best practices
Place the country field before the zip/post code field in your form layout
Test the form with different country selections to ensure a smooth user experience
Consider adding similar rules for other country-specific terminology in your forms